Privacy Policy

Last updated: November 4, 2025

1. Information We Collect

At Dataseed Limitada (hereinafter "Dataseed", "we", "us" or "the company") we collect the following information when you use our website or contact us:

  • Contact Information: Name, email, phone number, company.
  • Form Information: Specific interests in our services, messages you send us.
  • Technical Information: IP address, browser type, pages visited, time spent (through cookies and analytics tools).

2. How We Use Your Information

We use the collected information for the following purposes:

  • Respond to inquiries: Contact you to answer questions, provide information about our services or schedule meetings.
  • CRM Management: Store your data in our CRM system (HubSpot) for commercial follow-up and customer relationship management.
  • Marketing and Communications: Send you relevant information about our services, news, success stories and educational content (only if you have given your consent).
  • Analysis and Improvement: Analyze website usage to improve user experience, optimize content and services.
  • Legal Compliance: Comply with legal and regulatory obligations applicable in Chile.

3. Legal Basis for Processing

The processing of your personal data is based on:

  • Consent: By completing and submitting the contact form, you expressly consent to the processing of your data.
  • Legitimate Interest: For website usage analysis and service improvement.
  • Contractual Obligations: To manage the commercial or contractual relationship that may arise.

4. Sharing Information with Third Parties

Dataseed does not sell, rent or share your personal information with third parties for unrelated commercial purposes. However, we share information with:

  • Service Providers: We use third-party services to operate our website and business:
    • HubSpot CRM: Contact management and commercial relationships.
    • Gmail / Google Workspace: Corporate email system.
    • Netlify: Website hosting.
    • Google reCAPTCHA: Protection against spam and bots (Google LLC).
  • Legal Obligations: If required by law or to protect our legal rights.

All our providers are subject to confidentiality agreements and comply with appropriate security standards.

5. International Data Transfers

Some of our service providers (such as HubSpot, Google, Netlify) have servers located outside Chile, primarily in the United States and Europe. These companies comply with data protection frameworks such as:

  • European Union Standard Contractual Clauses.
  • Internationally recognized privacy certifications.
  • Contractual data protection commitments equivalent to Chilean standards.

By using our website, you consent to these international transfers under the guarantees mentioned.

6. Information Security

We implement technical, administrative and physical security measures to protect your information against unauthorized access, loss, destruction or alteration, including:

  • SSL/TLS encryption in all website communications.
  • Anti-spam protection with reCAPTCHA v3.
  • Restricted access to personal data only for authorized personnel.
  • Security monitoring and access logs.
  • Regular information backups.

However, no security system is 100% infallible. We recommend taking precautions when sharing personal information online.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period:

  • Contact Form Data: Up to 5 years from last contact or while commercial relationship exists.
  • CRM Data: Up to 5 years from last contact or while commercial relationship exists.
  • Web Analytics Data: Up to 26 months (Google Analytics).

You can request early deletion of your data at any time (see section 8).

8. Your Rights as Data Subject

In accordance with Chilean Law No. 19,628 on Protection of Private Life, you have the following rights:

  • Right of Access: Request a copy of the personal data we have about you.
  • Right of Rectification: Request correction of inaccurate or incomplete data.
  • Right of Cancellation: Request deletion of your personal data.
  • Right of Opposition: Object to the processing of your data for specific purposes (e.g., marketing).
  • Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at:

We will respond to your request within 10 business days.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies for:

  • Essential Cookies: Necessary for website operation (e.g., anti-spam protection).
  • Analytics Cookies: Google Analytics to understand how users interact with the site (optional, requires consent).
  • Marketing Cookies: To display relevant ads on other platforms (if we implement them in the future).

You can configure your browser to reject cookies, but this may affect site functionality. For more information on managing cookies, consult your browser's help.

10. Links to Third-Party Sites

Our website may contain links to third-party websites (e.g., social media, providers). We are not responsible for the privacy practices of these sites. We recommend reading the privacy policies of each site you visit.

11. Minors

Our services are directed at businesses and professionals. We do not intentionally collect information from minors under 18 years old. If we discover that we have collected data from a minor without parental consent, we will delete that information immediately.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. The "Last updated" date at the beginning of this page indicates when it was last modified.

Significant changes will be notified through:

  • Prominent notice on our website.
  • Email to registered users (if applicable).

We recommend reviewing this policy periodically.

13. Contact

If you have questions, concerns or requests related to this Privacy Policy or the processing of your personal data, you can contact us at:

14. Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Chile, particularly:

  • Law No. 19,628 on Protection of Private Life.
  • Law No. 19,496 on Consumer Rights Protection.

Any dispute related to this policy will be subject to the exclusive jurisdiction of the courts of Santiago, Chile.

By using our website and submitting the contact form, you acknowledge that you have read, understood and accepted this Privacy Policy.